1
Channels & hours
Email/phone, 7 days a week, 8am-8pm.
Timeline & planning
2
Qualification
Prioritization based on criticality.
3
Resolution
Fast fixes and validation.
4
Follow-up
Regular check-ins if needed.
Overview
A responsive point of contact for all your requests, 7 days a week.
We qualify urgency and act based on the impact on your business.
Deliverables
- Email + phone support
- Request tracking
- Priority fixes
- Advice and continuous improvement
- Monthly reporting on request
Included
- Email + phone, 7 days/week, 8am-8pm
- Content, bugs, advice, small changes
- Priority by criticality + monthly reports on request
Best for
- Get responsive support 7/7
- Handle requests and fixes quickly
- Benefit from ongoing advice
Options
- WhatsApp or dedicated ticketing
- Extended hours
- Small changes bundle
- Advanced reporting
FAQ
FAQ
Which channels?
Email + phone (others possible).
Which hours?
7 days/week, 8am-8pm.
What types of requests?
All: content, bugs, advice, small changes.
Ready to move forward?
Tell us your needs and timeline — we’ll get back to you quickly.